(This repair will be for your non-working Joy-Con controller only and is available in the U.S. Do not send in the console.įor your convenience, Nintendo offers a quick and easy-to-use online repair process. If the Joy-Con registers correctly as being attached to the console but the control sticks are not responding correctly, the non-working Joy-Con controller will need to be repaired.If the control sticks cannot be calibrated, the non-working Joy-Con controller will need to be repaired.If this is the case, the in-game tilt controls may need to be deactivated. If these are activated, it may seem as if the control sticks are not responding correctly. Some game, such as Mario Kart 8 Deluxe, support in-game tilt controls. Check the electronic manual for that game.Check for any available software updates for that game.If the issue is occurring with a specific game or application, try the following:. Remove any skins or covers from the problematic Joy-Con, if any, and calibrate the control sticks.Ensure the Joy-Con have the latest controller firmware installed.Ensure your console has the latest system update.If the Joy-Con are not registering correctly on the console, please read Joy-Con Not Recognized or Not Registering While Attached to the Console.
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